About me

I am Aleksandra Tatarac a marketing and customer experience professional with over 20 years of experience in the field. Throughout my career, I have had the privilege of working with international and national companies across various industries. As an experienced manager, I have successfully navigated start ups as well as large organizations with multiple stakeholders with international reach. My broad experience has been spent in job functions in market research, product management, brand development and customer experience with exposure to local and international brands. I have a proven track record of driving results, generating revenue, improving service, and reducing costs.

Experience

  • Director of Marketing and Customer Experience, Air Montenegro (2021 – 2023)
  • Marketing Director and Head of Guest Experience, Air Serbia (2013 – 2021)
  • Marketing Manager, Jat Airways (February 2010 – October 2013)
  • Marketing Communications Manager JUB ltd (November – February 2010)
  • Marketing Assistant, A&P Ltd Authorized PEPSI Bottlers (2006 – November 2007)
  • Assistant Researcher and Interviewer in Strategic Marketing and Media Research Institute (1999 – 2003)

Qualifications & Awards

  • Digital Marketing,  Eduka Plus Online (2023)
  • Product Management Certification + Agile Product Owner+Scrum, Udemy (2022)
  • General Management Program, Mokra Gora School of Management (2017)
  • Master in International Business (MIB), Grenoble Graduate School of Business (2005 – 2007)
  • Faculty of Economics (Marketing), University of Belgrade, Serbia (1997 – 2004)

Why Work With Me?

  • Cost and Time Efficiency: Avoid the overhead of hiring a full-time team, a cost-effective alternative for accessing top-tier expertise. Free up your valuable time to focus on core business activities while I handle the intricacies of CX and marketing.
  • Marketing and CX ROI: Maximize your brand investment with the best product and targeted campaigns that yield measurable results.
  • Tailored Solutions with Personalized Attention:  I don’t offer one-size-fits-all strategies. Instead, I customize solutions to align with your unique business needs, ensuring maximum impact. Expect dedicated, one-on-one consulting to address your unique needs and goals.
  • Proven Track Record: Benefit from a consultant with a track record of driving tangible results, whether it’s increased customer satisfaction, higher conversion rates, or revenue growth.

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